Life2Film support
Turns a day, trip or month of clips in your camera roll into a short film, cut on the phone.
Contact
Write to [email protected]. A person reads every message, usually within two working days. Include your device model, iOS version and the app version (in the App Store listing or Settings), and what you expected to happen.
Common questions
The app shows no videos
It needs Photos access. Open iOS Settings > Life2Film > Photos and choose Full Access, or add the clips you want under Limited Access.
A film is slow to start or some clips are skipped
Clips that live only in iCloud have to be downloaded first; on mobile data they wait for Wi-Fi. Low free space also stops Photos fetching originals; the render screen warns when space is low.
Restore Pro on a new phone
Open Settings > Pro and tap Restore Purchases with the same Apple ID.
Vlog subtitles are missing
Allow Speech Recognition in iOS Settings > Life2Film. Recognition runs on the device in your language.
Are my videos uploaded?
No. Analysis, selection and rendering run on the iPhone. Nothing of the footage, its frames or its sound is sent anywhere.
Do I need an account?
No. There is no sign-in. Pro is bought through your Apple ID.
What does Pro add?
The montage is free and unlimited. Pro removes the 2-second Life2Film end card, pays for more licensed music, and Monthly or Yearly include the chat agent on our model. Prices in the US: $3.99 a month, $14.99 a year, $24.99 once (Forever, without the hosted agent).
Does it work offline?
Yes, including airplane mode, as long as the clips are stored on the phone rather than only in iCloud. Downloading music from the catalog and the hosted chat agent need a connection.
What does the app count?
Anonymous usage: how far a montage gets, the preset, the length, whether music was used, and which screens are used. No footage, names or dates, and a random id that is deleted with the app. Switch it off in Settings > About.